Customer Care Advisor

Added 06/06/2025

A Customer Care Advisor / Repairs Planner is required for a contractor based in Greater Manchester for an initial 5 months contract which could lead into a permanent post. The role is working on behalf of a housing association covering the Oldham area.Key responsibilities:* Monitor the live job schedule board to ensure engineers are fully utilized throughout the day* Arranging follow on appointments for any jobs not completed on first visit.* Allocate Emergencies throughout the day* Closing jobs in the system complete or cancelled as the day unfolds.* Clear any jobs flagged as no access (48 hours)* Appointing any jobs...

Customer Care Coordinator

Added 06/06/2025

Customer Care Coordinator - Leeds RG Setsquare are working in partnership with a leading Housing Development organisation based in Leeds. We are looking for an enthusiastic individual to work as a Customer Care Coordinator working for the Customer Care Team based in Leeds. You will provide an efficient and effective customer care service, liaising with customers, contractors, site and management team, whilst maintaining effective working relationships. Your new role as Customer Care Coordinator: As the Customer Care Coordinator you will provide efficient and customer care service, managing and continually improve the customer service experience for customers to support their ambitions...

Customer Care Coordinator

Added 25/03/2025

Job Title: Customer Liaison Officer - Kitchen and Bathroom StreamsLocation: Birmingham B11Hourly Rate: £14 per hourCompany Overview: Our client is a leading provider of energy and services solutions, committed to delivering high-quality projects and services across various sectors. We are currently seeking a dedicated Customer Liaison Officer to join their team in Birmingham, focusing on our kitchen and bathroom streams.Role Overview: The Customer Liaison Officer will serve as the primary point of contact between the Client and their customers, ensuring effective communication and exceptional service delivery throughout the duration of kitchen and bathroom projects. This role involves coordinating project activities,...

Cleaner - Static Site (Care Homes) - Part time

Added 17/06/2025

Job Purpose:To provide a high-quality cleaning service at an Independent Living Scheme, ensuring all communal areas, kitchens, bathrooms, and shared spaces are kept clean, safe, and pleasant for residents.Main Duties:Clean all communal areas, including kitchens, bathrooms, lounges, and hallways.Complete any extra or urgent cleaning tasks when required.Respond quickly and positively to any cleaning feedback or requests.Report any maintenance or repair issues to the site manager.Carry out weekly water flushing checks in line with safety guidelines (Legionella control).Assist with fire alarm testing and other simple checks as needed.Operate and manage the on-site laundry service if required.Keep cleaning supplies well-stocked by informing...

Customer Journey Project Manager

Added 22/05/2025

Customer Journey Project Manager *Housing**Hybrid working - 3 days on site per week**£41.70 per hour via Umbrella The role:The Customer Journey Manager will be pivotal in understanding and moulding a specialist customer journey area, centred around Home Lifecycle, Repairs and Maintenance and Paying Rent, Bills and Service Charges.They will design, lead, and refine the entire customer journey, integrating principles of design thinking, customer co-creation, and best practices in journey mapping.By forging close ties with residents and internal teams, they will co-create solutions and spearhead initiatives that align with resident needs and aspirations. In this capacity, they will utilise various tools...

Customer Service Advisor (Call Center) x4

Added 06/05/2025

A leading housing organisation is looking for up to 4 Call Center Officers to work either Monday till Friday (35 hours per week) with 1 hr break or Monday to Friday (20 hours per week, 11am till 3pm) to be based in a busy contact center in Chelmsford to start ASAPAs one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on...

Customer Support Co-ordinator

Added 05/03/2025

Resourcing Group are hiring a Customer Service Support Co-ordinator to join our Client in Glasgow.The successful candidate will be required to act in a customer support co-ordination role providing a single point of contact to both internal and external customers. The role requires a high level of customer service & the ability to communicate, work on their own initiative & performing consistently & efficiently. Communication will be via Telephone, email & proactive alerts. Working to achieve optimum customer satisfaction at all times.Main duties & Responsibilities The Customer Support Team strives to consistently provide a proficient high quality customer service to...

Maintenance Officer

Added 16/06/2025

Our Glasgow based client is seeking a Maintenance Officer for a temporary role in Social Housing. The ideal candidate will have a background in Social Housing and have experience in areas such as project management, inspections, and reactive maintenance.You will be able to assist with both planned and reactive maintenance activities, working closely with Contractors and ensuring work is completed to deadlines and budget. The position with require strong communication skills, as you will liaise, advise and update Tenants, Contractors and the Housing Management Team. The position will require the ability to diagnose repairs, conduct regular pre and post inspections,...

Senior Maintenance Officer - Social Housing

Added 16/06/2025

Our Glasgow based client is seeking a Senior Maintenance Officer for a temporary position in Social Housing. The ideal candidate will have a background in Social Housing and have experience in areas such as project management, planned maintenance, conditions surveys and contract management.You will have a significant role in ensuring that planned maintenance projects and repairs are conducted effectively and efficiently, updating and replacing key property components to maintain safety and functionality. Further responsibilities include -Lead and coordinate teams to deliver projects from inception to completion. Develop project plans, monitor progress, and manage risks to ensure timely and successful project...

Neighbourhood Officer

Added 16/06/2025

Eden Brown are seeking a highly experienced Housing Officer on a 12 week temporary contract situated in ManchesterThe role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve:- Providing a frontline service to a portfolio of tenants across Manchester- Dealing with low level ASB issues- Sign Ups- Environmental issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in...

Supported Accommodation Officer

Added 13/06/2025

Eden Brown are seeking a highly efficient Supported Accommodation Officer on a 2-3 month contract in Oldham The role involves:- Daily/weekly risk assessments- Providing support across a variety of clients which includes Homelessness and Substance Mis Use - Booking appointments with the DWP- Flat/apartment checks The role will involve working Monday - Friday over a 37.5 hour weekA car driver is required - Though not essential Please apply if you would like to be considered for this role Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an...

Housing Officer

Added 13/06/2025

Eden Brown are seeking a highly experienced Housing Officer on a 12 week temporary contract situated in ManchesterThe role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve:- Providing a frontline service to a portfolio of tenants across Manchester- Dealing with low level ASB issues- Sign Ups- Environmental issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in...

Housing Officer

Added 13/06/2025

Eden Brown are seeking a highly experienced Housing Officer on a 4 week temporary contract situated in LiverpoolThe role as Housing Officer is full time in the office. No hybrid option available As a Housing Officer your role will involve:- Providing a frontline service to tenants across Merseyside- Dealing with a varied amount of ASB issues- Managing all aspects and large numbers Lettings and Voids You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting...

Housing Officer

Added 12/06/2025

Eden Brown are seeking a highly experienced Housing Officer on a 12 week temporary contract situated in ManchesterThe role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve:- Providing a frontline service to a portfolio of tenants across Manchester- Dealing with low level ASB issues- Sign Ups- Environmental issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in...

Maintenance Officer

Added 09/06/2025

Our Edinburgh based client is seeking a Maintenance Officer for a temporary role in Social Housing. The ideal candidate will have a background in Social Housing and have experience in areas such as project management, inspections, and reactive maintenance.You will be able to assist with both planned and reactive maintenance activities, working closely with Contractors and ensuring work is completed to deadlines and budget. The position with require strong communication skills, as you will liaise, advise and update Tenants, Contractors and the Housing Management Team. The position will require the ability to diagnose repairs, conduct regular pre and post inspections,...