Customer Care Coordinator

Added 06/06/2025

Customer Care Coordinator - Leeds RG Setsquare are working in partnership with a leading Housing Development organisation based in Leeds. We are looking for an enthusiastic individual to work as a Customer Care Coordinator working for the Customer Care Team based in Leeds. You will provide an efficient and effective customer care service, liaising with customers, contractors, site and management team, whilst maintaining effective working relationships. Your new role as Customer Care Coordinator: As the Customer Care Coordinator you will provide efficient and customer care service, managing and continually improve the customer service experience for customers to support their ambitions...

Customer Service Advisor (Call Center) x4

Added 06/05/2025

A leading housing organisation is looking for up to 4 Call Center Officers to work either Monday till Friday (35 hours per week) with 1 hr break or Monday to Friday (20 hours per week, 11am till 3pm) to be based in a busy contact center in Chelmsford to start ASAPAs one of our Customer Service Advisors you'll be the first point of contact in providing outstanding customer service to a diverse range of our customers and residents, over the phone and digital channels including emails and social media. In this varied role you'll be providing advice and assistance on...

Customer Care Coordinator

Added 25/03/2025

Job Title: Customer Liaison Officer - Kitchen and Bathroom StreamsLocation: Birmingham B11Hourly Rate: £14 per hourCompany Overview: Our client is a leading provider of energy and services solutions, committed to delivering high-quality projects and services across various sectors. We are currently seeking a dedicated Customer Liaison Officer to join their team in Birmingham, focusing on our kitchen and bathroom streams.Role Overview: The Customer Liaison Officer will serve as the primary point of contact between the Client and their customers, ensuring effective communication and exceptional service delivery throughout the duration of kitchen and bathroom projects. This role involves coordinating project activities,...

Health and Safety Advisor

Added 06/06/2025

Lead, direct and provide expertise, support and advice on all health and safety matters.Support the implementation, maintenance, and improvement of Elkins safety management system, including worker and third-party safetyCultivate an understanding and actively implement a culture of safetyCompile, maintain and improve safety documentation together with the project teamsActively participate in and contribute to safety committees and other safety forumsPlan, participate in and implement projects and activities to improve safetyWork closely with partners, including Elkins subcontractorsMonitor and develop safety risk management processes, tools, and practicesSupport safety-related change management projects and initiativesCollect, analyse and utilise leading and lagging safety data.Monitor legal and...

Customer Journey Project Manager

Added 22/05/2025

Customer Journey Project Manager *Housing**Hybrid working - 3 days on site per week**£41.70 per hour via Umbrella The role:The Customer Journey Manager will be pivotal in understanding and moulding a specialist customer journey area, centred around Home Lifecycle, Repairs and Maintenance and Paying Rent, Bills and Service Charges.They will design, lead, and refine the entire customer journey, integrating principles of design thinking, customer co-creation, and best practices in journey mapping.By forging close ties with residents and internal teams, they will co-create solutions and spearhead initiatives that align with resident needs and aspirations. In this capacity, they will utilise various tools...

Customer Support Co-ordinator

Added 05/03/2025

Resourcing Group are hiring a Customer Service Support Co-ordinator to join our Client in Glasgow.The successful candidate will be required to act in a customer support co-ordination role providing a single point of contact to both internal and external customers. The role requires a high level of customer service & the ability to communicate, work on their own initiative & performing consistently & efficiently. Communication will be via Telephone, email & proactive alerts. Working to achieve optimum customer satisfaction at all times.Main duties & Responsibilities The Customer Support Team strives to consistently provide a proficient high quality customer service to...