Planner (Social Housing)

Reference: Plan1_1751036644

Social Housing contractor looking to recruit a full-time temporary Planner / Scheduler

Duties

- Take calls directly from tenants regarding maintenance and repairs

- Raising repairs

- Prioritise repairs by urgency, trade and location to ensure the most efficient use of resources

- Manage operatives diaries

- Follow up with operatives and manage allocation of workload

- To liaise with tenants, client and operatives ensuring they are fully informed of any operational changes to complete the requested repair

- Ensure that all repair activity information is fully entered onto system in a timely and accurate manner

- To assist with arranging pre and post inspections for the Supervisors and record

- To provide administrative support for the service as required

- Ability to manage customer service complaints and resolve to a satisfactory resolution

- To carry out any other reasonable duties as may be required by the business

- To promote good working relationships with your colleagues and the company's clients and suppliers

Required Experience & Knowledge

Previous experience within a call centre environment

Dealing with telephone enquiries

Previous experience within a customer service role

Competent in MS Office

Customer Service focus

Ability to work on own initiative and as a team member

Excellent verbal and written communication skills

Organised and efficient administration skills

Knowledge of Kirona DRS and / or TriRiga

Please send full up to date CV with your application

RG Setsquare is acting as an Employment Business in relation to this vacancy.

£15.00 - £17.00
Per hour
GBP15 - GBP17 per hour + PAYE

Greater London

Temporary

Added 27/06/2025
Reference: Plan1_1751036644

Planner (Social Housing)

Greater London
Temporary

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