Job Title: Multi-Trade Operative
Purpose of the Role:
To deliver an efficient, compliant, and consistently high standard of repairs service to my client's customers, ensuring that customer satisfaction is at the heart of every job completed.
Key Responsibilities:
Competently carry out a wide variety of carpentry, plumbing, and other trade tasks at multiskilled level, in line with a Level 2/3 NVQ Diploma in Maintenance Operations (or equivalent). Tasks include internal and external works to my client's properties and communal areas.
Ensure all works are completed to a professional standard, following building regulations, codes of practice, and best practice.
Liaise with customers and colleagues to keep all relevant parties informed of progress and any actions taken. Refer more complex cases to your line manager as needed.
Provide a high-quality, customer-focused service, maintaining positive relationships and acting as an ambassador for my client at all times.
Ensure full compliance with health and safety legislation, policies, and procedures, including correct use of equipment, PPE, risk assessments, and method statements.
Deliver works on time and "first time fix" wherever possible.
Use and apply a Schedule of Rates for job costing repairs, ensuring orders are varied to the correct value.
Participate in the out-of-hours emergency call-out rota as required.
Accurately complete and maintain records and paperwork in line with my client's policies and procedures.
Competently use a smartphone and tablet to record progress, job completion, timesheets, and materials.
Procure job-related materials through main partnering suppliers in accordance with company policies.
Maintain a comprehensive van stock and carry out works in a cost-effective manner.
Keep the works vehicle clean, well-maintained, and report any defects to the Fleet Manager or support team.
Support other trades as needed to ensure the best possible service for residents.
Work flexibly across multiple tasks where skilled or trained, and undertake training to widen skill levels if required.
Properly maintain all tools and equipment, reporting defects and keeping them secure, including vehicles, power tools, and mobile devices.
Undertake any other reasonable duties within the scope of the role and grading.
Knowledge, Skills, and Experience:
Competent in carrying out a range of carpentry, plumbing, and other multi-trade tasks
Proven experience in a wide range of repairs across various property types
Minimum NVQ Level 2, or time-served experience in carpentry, masonry, and/or plumbing, with proven competency in other trade areas
Experience working in a trade team to tight deadlines
Full, clean UK driving licence
Ability to carry out physically demanding tasks
Commitment to demonstrating my client's values and behaviours
Please call Ravi asap on 07944779155 or send your CV to [email protected]
RG Setsquare is acting as an Employment Business in relation to this vacancy.
Multi Trader - Void Prpoerties
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